FAQ
📋 FAQ – Frequently Asked Questions
📦 What is the delivery time?
Orders are processed within 1–2 business days.
Delivery takes 3–7 business days depending on your location.
🚦 Do I need a license to ride a moped?
Mopeds with a 25 km/h speed limit usually do not require a license in most EU countries.
For 45 km/h models, a license may be required – please check your local regulations.
🛡️ What kind of warranty do you offer?
We offer a 12-month warranty on all mopeds and accessories.
🔋 Batteries have a separate warranty of 6 months.
🔁 Can I return my order if I change my mind?
Yes! You can return unused products within 14 days of delivery.
See our Delivery & Returns page for full details.
📧 How do I contact customer support?
You can reach us via the Contact page or email:
support@yourdomain.com
We typically reply within 24 hours on business days.
